[Resolved]  Flipkart — Refund/ Return

Address:	Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 56
Website:	www.flipkart.com

Hello
I'm here to report regarding bad experience from Flipkart, recently i procured a Kent ultra storage water Purifier from the Flipkart, the product i was ordered on june 01 and it has been delivered on 10th june, and the next day Kent technician guy visited for installation at home. but he realised there was an issue on water overflow sensor because it is broken while shipping time and he guided me for initiating return the item to Flipkart, 11th june itself I had initiated return request from my end and the first update from the Flipkart is technician will visit on or before 17 june and himself will rectify the error unfortunately service expert will not comes to rectify the error and so the First commitment was slipped from Flipkart end, and the second update from Flipkart is they will resolve the issue before 18 june, but again slipped the commitment from Flipkart end, I've have been closely chasing with Flipkart team to resolve this issue but their representative just called me and close the issue from their end without providing resolution it's just for their name sake. the third commitment from the Flipkart is they will resolve the issue before 21st june, but now it seems they are again failed on their commitment, now the return pick up is scheduled on July 05, until now already passes 19 days over but still now issue was not closed, i didn't experienced this much worst experience from any other online platforms, they all are ensure the delivery within 2-4 days and return pick up and refund within 1 day, as per last commitment i need refund amount before 21st june can't be allow any setback for this, should get the refund amount before 21st june its mandate. kindly help to provide instant pick up and refund for this and take necessary actions for their illness.
Order no : OD[protected]
Name : saneer
Mobile number : [protected]