[Resolved]  Flipkart — refund, reward and fake invoice

Worst experience from flipkart. I am a regular customer of flipkart and used love it but recently i order sweing machine for gifting purpose on 2nd feb, delivery expected by 3rd feb and it was on offer. After the order i have received mail n sms communication for pre delivery for shipping n all. Evening flipkart cancelled my by saying, due to technical error price was listed wrong so we cancelled your order you will get it refund by 13th feb, which really disappointed me bcz i wanted gift on birthday occasion. But in the invoice they clearly mentioned mentioned about the offer and customer service really worst from flipkart. They promised they will provide 350/- as gift voucher with in 72hrs i haven't received the voucher also. I never believe flipkart anymore never refer to anyone... Cheater flipkart. Below mail from flipkart hi ashwini a, we are sorry to let you know that your order od[protected] for usha allure electric sewing machine has been cancelled by the seller, as they had listed the price incorrectly due to an unforeseen error.in case you've paid for the item, the amount will be credited to the original source of payment within 8 business days. For your continued trust, rs.350 will be credited to the gift card section of your flipkart wallet in the next 72 hours. you can use the gift card within a year to shop for products sold by any seller on our website or app. Please be assured that the seller is putting in additional measures in place to ensure your shopping experience is a delightful one. Thanks, flipkart
Was this information helpful?
No (0)
Yes (0)
Mar 18, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Feb 09, 2018
Flipkart Customer Care's response
Order was cancelled due to technical issue. Apologized and informed as a goodwill gesture we have added Gift card of Rs.350/- to your flipkart account. Also informed about refund, Case closed...
Feb 14, 2018
Updated by Ashi5
I ordered USHA sewing machine worth of 7649.0 order I'd
Order ID: OD[protected]
Return ID:[protected]. They cancelled my order without intimation and updated I will receive my refund by 13th with in 6 business days but it's been 10days I haven't received my refund if I call to customer care they not responding properly they just saying will get back. Kindly help
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46697
    Pending
    0
    Resolved
    25440
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information