[Resolved]  Flipkart — Refund the amount for the pen drives delivered to me more than the mrp price.

Today 17th of January 2016 I received two couriers from your sales persons. The Order ID : OD[protected] contains a Sony Micro Vault USM8GR 8GB Pen Drive Black. For that I pay Rs.303/- for Delivery. But the MRP printed on the Pen Drive is Rs.300/- only. How you sold a product above the MRP Rate. The same with another Pen Drive also received on the same day. It is a Toshiba Hayabusa 16GB Pen Drive White, its Order ID : OD[protected]. For this order I pay Rs. 395/- to your Courier Boy. The MRP printed on the Pen Drive is just Rs. 340/-. How you sold both the products above its MRP price. Its an offense. MRP means Maximum Retail Price, now the days Iam not satisfy about your Selling policy. When we look the products at the main screen from your online site they mentioned 50% off, 10% off, 25% off. But after we place the order we received the product without any difference between MRP and your Billing price. Take necessary action to refund the amount. Iam the regular customer of yours. We can purchase the Pen Drive at our native place itself with the lowest price. You are Billing it with the shipping price, it makes the product price much more than the MRP.
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Complaint marked as Resolved 
Verified Support
Jan 18, 2016
Flipkart Customer Care's response
Spoke to customer on [protected], informed that list price of Sony Micro Vault USM8GR 8 GB Pen Drive is Rs.203/- + 100 INR for shipping charges. Also, for Toshiba Hayabusa 16 GB Pen Drive, the list price is Rs. 325/- + 70/- for shipping. However, customer wants a refund, the return has been created and reverse pick up TAT has given to customer. Customer agreed. Hence, closing the case.
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Today 17th of January 2016 I received two couriers from your sales persons. The Order ID : OD[protected] contains a Sony Micro Vault USM8GR 8GB Pen Drive Black. For that I pay Rs.303/- for Delivery. But the MRP printed on the Pen Drive is Rs.300/- only. How you sold a product above the MRP Rate. The same with another Pen Drive also received on the same day. It is a Toshiba Hayabusa 16GB Pen Drive White, its Order ID : OD[protected]. For this order I pay Rs. 395/- to your Courier Boy. The MRP printed on the Pen Drive is just Rs. 340/-. How you sold both the products above its MRP price. Its an offense. MRP means Maximum Retail Price, now the days Iam not satisfy about your Selling policy. When we look the products at the main screen from your online site they mentioned 50% off, 10% off, 25% off. But after we place the order we received the product without any difference between MRP and your Billing price. Take necessary action to refund the amount. Iam the regular customer of yours. We can purchase the Pen Drive at our native place itself with the lowest price. You are Billing it with the shipping price, it makes the product price much more than the MRP.

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