[Resolved] Flipkart — Refund/replacement for defective product | |
I ordered asus rog 3 on 6th aug from flipkart, i got it delivered by 18aug after opening the package and turning on the phone it's display was defective and only white lines nothing else. So with in 1 hour of delivery i put return request and i got option for refund. On 20th August refund got accepted, even customer care sured that refund will be given . Waiting for day no calls nothing on 26th August they cancelled the request saying it was mistake from their end . After that customer care gave option for replacement not refund we took one day to decide and on other day asked them to replace atleast process return request again on 2nd September they instantly accepted the replacement but again no one came to pickup. On 10th September they cancelled the request again . I am hoping some serious help by flipkart and replace my product soon .
Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Sep 11, 2020 Flipkart Customer Care's response We will revert on it.
| |
Add a Comment | |
55%
Complaints
46710
Pending
0
Resolved
25442
View all 46710 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment