[Resolved]  Flipkart — Refusal to Exchange/Replace/Refund.

Address:

Kolkata, West Bengal

This has reference to My Order No.OD[protected] for One Skybag Expandable Check-in Luggage. I received the Order in time. However, I found that the sizes were too big for Comfort. I accordingly... requested for a Replacement/Exchange/Refund. I was told by the Exec that since specifications were already laid out, it could not be acceded to. With due respect, in an online sphere, the probability of getting the specs wrong is quite high, and it happened in this case. But, I am also willing to buy a similar product of smaller specs. And moreover, the packing is still intact... Refusal to consider such accomodating requests sends a wrong message to the Customer, who saddled with a wrong Product, would be led to believe that the choice of the website was Wrong.