[Resolved]  Flipkart — regarding complaint id on flipkart :- in[protected] raised on 27 oct 2017

Address:

Nashik, Maharashtra, 422403

Hi,

I have brought infinix note 4 mobile from flipkart, the mobile was defective so i requested for return, its took so much time for pickup and then i got message that after pickup i will get new mobile in one day but i have not received the mobile then suddenly i got message that your refund amt 4500 is credited in your gift card (4500 is value for my old phone which i exchanged with flipkart), my concern is why the amount is credited in gift card why its not credited in bank account?

3599 which i paid for infinix note 4 is yet not credited in my account, everyday i am calling customer care they said resolution will happen by today eod but nothing is happen, its almost 15 days but amount yet not credited in my bank account.

Paramjeet singh from customer care was not ready to transfer call to senior person as he said senior person is not available, i asked him why they are not available in office timing he has no answer for same.

Every time i am getting call from flipkart and they are saying resolution will happen by today eod but nothing is happen.

One of executive told me it will take 6 business working days, its almost 15 days i have given but still waiting for amount to be credited in my account.

The experience with flipkart is really bad and from next time on wards i have to think 100 times before purchasing from flipkart.

Please do the needful for same as i am really frustrated now with calling to customer care.

Thanks& regards