Flipkart — Regarding confirmation of booking for my flight ticket

Have booked flight through Flipkart travel..No messages were shown in the order list of Flipkart app nor any confirmation mail has been sent to us.. Trying to reach them since a day and a even at midnights..They have not yet confirmed the ticket nor they hav cancelled..So if i ask airline to cancel they are not giving me full refund..The stress we are going through this booking is too much and is unfair from Flipkart travel side to not to respond us as soon as possible