[Resolved]  Flipkart — regarding delivery issue

Address:	600035
Website:	www.flipkart.com

My name is p. Neela pradeep. I have ordered dock dr-50kgcombo5 gym & fitness kit on the date of sep 14. My order id is od[protected]. They promised me to deliver the product by oct 5. But they failed to deliver the product on the promised date.

Our conversation as below,

Oct 5th - i spoked with the customer executive, they told me that the product will be delivered within 72 hours. But once again they failed to deliver my product.

Oct 8th - again i called them, and they re-extended the date to 14th of october. Again i waited till that date. But they repeated the same mistake. Product not delivered.

Oct 14th - i contacted them, again they re-extended the date to 20th of october. Again i waited for that time. But product is not delivered.

Oct 20th - i was so much frustrated and i asked for my refund money. And also they refuse to refund the money with me and they told me that the product will be delivered by 27th of october. Once again they failed to deliver my product.

In the mean time i spoked with merely around 20 customer support executives. They did not satisfy my needs. But they mentioned that the problem raised by the customer has been resolved. How can they mentioned as problem resolved without delivering my product.

Now today i called them, but now they are telling me that we can refund the money. I dont want my money. I want my product only. How can you do this by holding my money for 1 month without delivering the product? Now i want my product. I[censored] have an option to refund my money, then why dont you refund the moneywhile i was asking. Now the promised date is oct 30. I need the product by oct 30th. If not yet my problem is solved by flipkart. I will be taking some serious legal action against flipkart.

Flipkart must be facing the consequences.