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Flipkart — Regarding Flipkart Paylater

Hi Team,

I purchased a Product worth Rs. 37, 499/- on Jan 12th, 2022 and I opted for Monthly EMI for 18 Months and every Month need to make payment of 2552/-. But I Pre-close this loan on April 13th and got NOC from IDFC Bank as this bank is the leading partner for Flipkart.
Now this Flipkart is asking me to make the Monthly EMI after closing this. I raised a compliant on the same on May 6th with Incident ID IN[protected]. But still there is no solution for this everyday I'm getting calls from customer care to make the payment and also today they put a late payment charges of 300/-. I will send you all the screenshots and documents
After paying the complete payment and close the loan also still this Flipkart people are keep on Calling me and I'm really feeling pressure where it is bothering me alot and distrubing my regular work.
Please provide me a solution for this ASAP
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Flipkart customer support has been notified about the posted complaint.
Verified Support
May 12, 2022
Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
May 12, 2022
Updated by Manoj Kumar GM Registered E-Mail ID: [protected]@gmail.com
Mobile Number: [protected]
Order ID: OD[protected]
May 6th I Raised a Ticket or Incident with Flipkart customer to solve the issue
Incident IN[protected]
Please solve the issue ASAP
May 17, 2022
Updated by Manoj Kumar GM Any update on the Complaint which I have given. It's already 5days here and tye compliant with Flipkart Paylater is almost 2weeks. Please solve the issue ASAP
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