Flipkart — Regarding mobile missing

Address:Vivekanand nagar Gokak

Hi my name is Sahil Zadwale and K am from Gokak I have ordered Realme 6 on Flipkart.com which was supposed to be delivered on Monday i.e on 09/11/2020 order not received on the said date as they have to home deliver the said order but they failed to and I went to enquire they started searching but order not found either they missed it somewhere or stolen continuously for 3days they started giving silly reasons now today i.e 13/11/2020 they cancelled order from there end and reason mentioned is customer rejected. Now I want proper cancellation process they have to file FIR and either refund my full amount or arrange same configuration product.
Regards
Sahil
[protected]
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