[Resolved]  Flipkart — regarding my purchase of iffalcon tv

Address:

Jaipur, Rajasthan, 302033

So flipkart is just making customer fool that's what they do. I purchased a tv from them after trusting them but it was my another mistakes when the tv started making issue I contacted them within return period and told them about the issue and from 28th may I am continuously being told that the issue will be resolved but on 2nd june I finally got a call from their social media team representative name Chndrakanti Nayak and she told me that they are going to refund me the amount and sent me a official Flipkart email with the complaint number. Here is the complaint number: IN[protected] and now from past 3 days I am following up with them regarding the refund confirmation and they are just doing the same what a government officers do which is telling customer to keep patience and they will resolve it at the earliest. When asking them to atleast call me one time so that I can be in the loop regarding why the issue hasn't been resolved they are not giving any answer and just asking me to keep waiting and waiting till the day I die. So yeah I know they will just say the same here as well to keep wait but still I am taking my chances. And if the issue is not resolved i have the official email they sent me with the refund and I will go to the legal route now doesn't matter how much it cost but I will make sure that the pain they have give me and the time they have waste is worth the money I spend. I have also attached the email snapshot they send to me