[Resolved]  Flipkart — regarding non delivery of product without any prior information

Website:

Flipkart

I ordered a barbie doll on 12th of may 2019 order Id - OD[protected] and the estimated time of delivery was on 21th of May 2019. The flipkart company has no rule and regulation reagrding thier delivery of product on time. I gave my office address for the delivery and it was supposed to get delivered on working days however, i recieved a msg of out of delivery on saturday 18th of may. This regulation of flipkart was fully insane. Secondly the courier man did not called me for the product and i recieved a msg that product was undelivered as person was not available. Frustating
Thirdly very next day i recived msg that my address was not locatable. Now u tell me office address that's too with landmark was not locatable? What kind of service does flipkart provide to thier customer.
This is not enough next i reced msg that product was delivered. Till then i didn't recved any call from the courier man.
I called the customer care that lady on phone did not responded well and paid no attention to my query. Flipkart is only a name and nothing more than that.
Additionally, i waited for 21th of may that might my product will come on that day.
But still no msg from courier mam rather i recved a msg that product shipment has got failed and asking me to cancel the product.
Why would i cancel the product.
This unethical service of flipkart is not tolerable.
Strict action should be imposed on the company for annoying thier customer.
Order id- OD[protected]