Flipkart — Regarding of the mobile return | |||
Hallo sir this is my order i'd od[protected] i ordered a mobile from flipkart. Mobile delivered on 24th june but that mobile battery used to run very low in mobile. Then i thought of doing return mobile. But i was not getting the option of raturn in the flipkart application. Then i called in flipkart customer support, then they told me that some courier logic is not doing the delivery shows due to the problem. Then they heard my problem and make a complaint. And said that our team will contact you shortly. After 8 to 9 days, mobile delivered started appearing in flipkart application. Then i called in flipkart when they told me that your product return policy is over so it will not be returning. Then i called the consumer helpline number, they made me a complaint. 5 to 6 days later i got a call from the social media department of flipkart. Then i requested for my mobile return. They told me that your product will be pick-up by 10 september. But no one came to take the product and my request for return was canceled. Flipkart customer support service is absolutely useless Was this information helpful? | |||
Flipkart customer support has been notified about the posted complaint. Verified Support Sep 11, 2020 Flipkart Customer Care's response Hi, Thanks for writing in. We're sorry to hear that you're facing issues with your Gfive W1. Since the product was delivered to you on 24 Jun 20, it has crossed the seller's 7 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.
| |||
Add a Comment | |||
55%
Complaints
46697
Pending
0
Resolved
25440
View all 46697 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment