Flipkart — Regarding of the mobile return

Website:www.flipkart.com

Hallo sir this is my order i'd od[protected] i ordered a mobile from flipkart. Mobile delivered on 24th june but that mobile battery used to run very low in mobile. Then i thought of doing return mobile. But i was not getting the option of raturn in the flipkart application. Then i called in flipkart customer support, then they told me that some courier logic is not doing the delivery shows due to the problem. Then they heard my problem and make a complaint. And said that our team will contact you shortly. After 8 to 9 days, mobile delivered started appearing in flipkart application. Then i called in flipkart when they told me that your product return policy is over so it will not be returning. Then i called the consumer helpline number, they made me a complaint. 5 to 6 days later i got a call from the social media department of flipkart. Then i requested for my mobile return. They told me that your product will be pick-up by 10 september. But no one came to take the product and my request for return was canceled.

Flipkart customer support service is absolutely useless
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2020
Flipkart Customer Care's response
Hi, Thanks for writing in. We're sorry to hear that you're facing issues with your Gfive W1. Since the product was delivered to you on 24 Jun 20, it has crossed the seller's 7 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.
Sep 11, 2020
Updated by Mohanlsaini
I have been complaining since the day the product was delivered to me.Once checke, see how many times I have made the complaint on your system And how many times have I contacted you
Sep 13, 2020
Updated by Mohanlsaini
No response received
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