[Resolved] Flipkart — regarding payment issue | |||||
I am trying to make a purchase using flipcart pay later. I have used with Flipkart many times before regularly. I received the message "transaction was declined on the basis of risk checks" (see attached screen shot). Please advise how to clear this, so that I can make payments as before. I wish to make a purchase. I have subsequently received one standard response after another promising this issue will be resolved in 24 hours, 48 hours... It's now 1 weeks later!! Appalling response from customer care. No response from anyone with any sensible information. Just the same standard responses. Seems impossible to get to someone who can resolve the problem. till now i am geeting same error.Flipcart told me that it totally depends on seller.why seller discontinue my pay later payment option.flipcart have noj answer regarding this issue.they only told me that if your problem is not resolved then reply through email.our concern team will contact you.they don't give me the solutions.they only give excuses.after 10 days my issue is not resolved.again and again they only give this same answer.please help me to get out from this issue so that i am able to payment through pay later in fliocart. Was this information helpful? | |||||
Feb 23, 2019 Complaint marked as Resolved after complain problem is solved for one day but after that my pay later bill problem again started.i am not able to pay my pay later bill till now..one more major problem is that flipcart also blocked my account.how can i pay my bill if my account is blocked?and also in pay later billing problem i am not able to pay my pay later bill...same error message is shown.. Flipkart customer support has been notified about the posted complaint. Verified Support Jan 12, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Jan 18, 2019 Flipkart Customer Care's response We have interacted with the cx and cx told the issue is solved. Closing the case.
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