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Flipkart — Regarding refund or replacement of microwave oven

Website:Flipkart

I purchased a [IFB 30 L Oil free cooking microwave with steam clean Convection Microwave Oven 30BC5 Black], through online store of flipkart and paid a total amount of [Rs.12935] on 07.10.2022.

It seems that the product is defective in the package. I had complained to customer care team but they’re not helpful and have raised many complaint about this issue but unfortunately there is no response on the same, so I am here to seek for your help.
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