[Resolved] Flipkart — Regarding returning of the mobile

Vikas Shewale

from Akot, Maharashtra

Address:

Pune, Maharashtra, 411048

I have ordered a mobile phone on 23rd Oct 2016. The phone received is not as per specification given on net. There is no battery backup. They have mentioned a c type adapter on the net but they didn't mentioned that it was for the headfone. I continously used headfone for calling and I can't everytime carry the adapter. So I have initiated a request of return on flipkart . I just want to return the phone. I am calling customer service from 5 days but there is no positive response from the people.

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Jan 13, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Nov 07, 2016

Updated by Vikas Shewale Flipkart — Regarding return of the mobile phone and refund of my money as soon as possible.

With reference to the [ID: 1420798]
The flipkart technician visited and noted the problems. They are saying that the phone cannot be returned but it can only be replaced. But I don't want the phone. I just want the refund of my money as soon as possible.

Verified Support

Dec 01, 2016

Flipkart Customer Care's response Hello,
Greetings from Flipkart!
We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
Call us:
We're available 24 hours a day.
[protected]
Mail us:
[protected]@flipkart.com
Hope this helps !
Thanks for shopping with Flipkart.