Flipkart — Regarding supply poor quality of woodland shoe and denying its claim

I bought woodland shoe from flipkart. Within 3 month it's leather geeting tear off. After lockdown, I mailed woodland for this. They said, see our nearest showroom. I went to them then they said it is not in reparable conditions and it need replacement. I have to claim replacement from flipkart. I contacted their customer support, first they denied to replace. After some talk, they said, they will contact woodland regarding replacement. After 15 days, they ended with solution that brand warranty lies for 30 days only and we can not replace it. Now the leather is damaged and even I can't make it repair in private. All my hard earned money gone in drain. I wana know whether woodland shoe, which have so high brand value . Its leather is tearing. What does it show? now woodland and flipkart both denying for my claim and says only 30 days police for return. That is for manufacturing defect I told them and shoe material quality can't be checked in a month. Still both of them cheated me but I wana take action against flipkart for cheating. I also believe that shoe is not original and it is first copy thats why it could not last for 3 month
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Aug 09, 2020
Flipkart Customer Care's response
Hi,

Order ID: OD[protected]
Product: Woodland Outdoors For Men (Brown)

Your safety comes first for us and here's what we're doing as a part of preventive measures against COVID-19: http://bit.ly/fksms0316

We are sorry for the trouble, we realize the importance of the issue and I understand this is not what you expected.

As per you request your product have only 30 days return policy and there is no warranty for product were you can claim services

Thank you for your valuable time.
Aug 17, 2020
Updated by ankitsse279
It's about poor quality material that is damaged after use, neither woodland is taking warranty not you. What is meaning of buying rs 3600 shoe, what about brand warranty . Woodland told me that flipkart will replace product and you are saying only 30 days return polity. M not talking about return. M talking about poor quality of shoe that is damaged now and even it is not in reparable conditions. Dnt take support of covid and blah blah. Brand value and warranty doesn't diminish with covid. The shoe is not original I think and flipkart is selling first copy of shoe that's why woodland shoe doesn't exist for 3 month after use.
Nov 01, 2020
Updated by ankitsse279
I am not satisfied the with solution as I think this is first copy of woodland shoe that's why flipkart is denying to take responsibility for exchange.i strictly demand an action Against flipkart for fooling customers and snatching hard earned money as the shoe is not in reparable conditions even it can't me amended by any private service. Although I am a plus member on flipkart since much time, I am gonna blacklist flipkart from my shopping sites
 
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