[Resolved]  Flipkart — regarding to faulty dell laptop

Address:	Rajkot, Gujarat, 360004
Website:	www.flipkart.com

We checked dell laptop and do all diagnostics as you specified above i attach all screenshot and video for the same and its seem that it may hardware issue or software issue that is not my consern we just bought this new laptop from Flipkart and got laptop and found with problem on first start.

as per Flipkart Seller policy 10 days replacement policy, and we also contact with flipkart support and on conversation we conclude that he will replace this product witn new working laptop, its already passed 3 days and after 10 days he will not allow me to replace this product so i dont have time get help from dell support within this 6 days, it may seen hardware issue also.

some time window started with black screen and automatically started windows narrator at the same time keyboard, Mouse was not working and display is whole black, after some time laptop automatically restart, so we dont seem that its software issue only this product has hardware issue also so i want only new product i dont want any part replacement in this new product.


Hope you understand my concern i have paid flipkart for new working laptop, but seller deliver this broken laptop and send this query to dell support.i just want only new laptop before seller policy of 10 days is expire.

Find attach Screenshot and Video of your Requested Diagnostics.