[Resolved] Flipkart — regarding to the mobile phone order (vivo v9 pro nebula purple refund has not received

sounajith

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka

I have placed the mobile order vivo v9 pro which was rupees 14, 990 in the flipkart online store with the order id od[protected] and i had paid the money of rs, 14, 990 on april 16, 2019, via debit card. But the seller has canceled my order without notification and the promise date for the refund was placed as 24.4.19. But i didn't have received the refund and also i have contact with my bank customer care also there is no transaction placed from the seller's end. But the flipkart customer service is saying the seller has transacted my money. Actually, the flipkart is playing with me and i had faced a lot of problems due to this issue. It is already going to be 8 more days, they are not ready to give me the resolution. Please, consider my issue and transact my amount soon. Hope consumer complaints will help me.
Thank you.

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May 30, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Apr 26, 2019

Updated by sounajith My refund has credited to my account. Thanks for the flipkart service. I'm happy to see my account balance.

Verified Support

Apr 29, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.