I have ordered iPhone 12(64gb) OD[protected] from Flipkart on7th October 2023 I received it on 10th October with detail’s on invoice name different from what I ordered
I ordered with shipping details o[censored]day Prakash sahu as name but I received with invoice name of saurabh patel
I had registered complaint regarding that
But senior team responded me with reasons that seller can’t change due to legal issue
I approached again next 2 times more with getting the same response from Flipkart team and they close the case every time with same reason by saying it’s saurabh patel account and there might be any default from seller staff typing mistake
How can the seller /Flipkart change the name without any reason on invoice bill, is it legal
I kindly request you too please get me invoice with correct details with name as Uday Prakash sahu
I further need it for redemption in my company and due to default from seller/Flipkart I am not able to claim 40068 rupees amount due to said reasons above
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