[Resolved] Flipkart — repaired redmi note 4 delivered

vagmita chaudhary

from Delhi, Delhi

Address:	110078
Website:	Flipkart.com

I placed an order of redmi note 4 (Dark grey, 64gb) with order no od[protected] on 1st sept, 2017 which was delivered to me the next day i. E. 2nd sept, 2017. When i opened the package i was shocked to see a raised kink near the power button of the handset. It's crystal clear that the handset is opened and repaired. The screen or the power button of the phone is replaced or tampered. Flipkart is degrading it's services day by day and i don't want to order anything in future from them. I want my phone replaced or my money refunded. And please try to keep a check on your sellers who are actually frauds and delivering returned items to customers again.

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Oct 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 14, 2017

Flipkart Customer Care's response The customer complaint about the defective device received. We would like to inform you that our seller has confirmed that the replacement has already been provided to the customer on 02/Sep/2017, and it is delivered. Hence, closing the complaint from our side.