[Resolved]  Flipkart — Replacement Accepted Replacement ID:[protected]

Address:

Gurgaon

"Flipkart wastes customer time and makes fools. This is the 2nd time when my experience was bad ." I have raised a return request for my product iQOO 3 (Tornado Black, 128 GB) (8 GB RAM) as I got a used product and not working on 28th but they said it will be replaced first by 31st oct. and now October passed and there is no update and my product did not pick. yet When I tried to contact customer care they told me I will get a call back. What I am getting is a message that my number is not reachable despite my mobile number being reachable.

I am wondering why my replacement request did not get fulfilled on 31st October when it was mentioned. Now what I am seeing is my order list showing that your issue is resolved .

How is it possible without asking the customer how you can close my ticket. ?

I had to travel on 2nd November now i have to cancel my travel plan due to you people's cheap service.

Still there is no answer from Flipkart customer service staff that when my product will get pickup and replaced. I want to get my product picked up as early as possible before 2nd November.

Replacement Accepted Replacement ID:[protected] . Kindly escalate my concern on high priority.

Regards
Varun