[Resolved] Flipkart — Replacement cancelled without prior information | |||||
Hi, I had ordered KeepSake Rollerball Pen Gift Set on 21 Nov 2015 and it was delivered on 26 Nov 2015 but it was defective. I had requested for replacement but it was in vain. Courier had called me to pick the old item to replace with new one and i was unable to make it and I told him to make it after 18:00 O Clock as i would be available at Home after my office hours. twice he made a call on consecutive days and I told him, to make it after 18:00 O clock. since then I then I did not get any call either from Flipkart or Courier. Now I find that the replacement got cancelled in my order list. Order ID: OD[protected] Return ID: 37411096 Company: Flipkart. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Dec 20, 2015 Flipkart Customer Care's response Spoke to customer on "[protected]" and as per his request took return for refund and informed him regarding the pick-up and refund procedure. Customer agreed and also follow-up will be done for the same
| |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46701
Pending
0
Resolved
25442
View all 46701 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment