[Resolved]  Flipkart — Replacement issue- order ID- OD[protected]

I had ordered an LG 8kg Front Loading washing machine on Flipkart (order Id- OD[protected]on[protected] which I had received on[protected]. After receiving the product, I noticed that the drum of the machine touches the rubber seal of the door which causes a very weird and big noise when I rotated with my hand. The LG technician who came to install it also confirmed the the drum is defective and he didn't install it. On the same day I placed a return request and the uninstallation was scheduled even after I mentioned it to Flipkart Customer Support on call that the product was never installed. I was told that I would receive the contact details of the technician on[protected] who shall uninstall it but I didn't receive it. No one came or called me about the uninstallation and the return has still not been approved by flipkart.

I, therefore, request you to please send your engineer to confirm the issue and initiate a replacement or refund as early as possible.

I have spent my hard earned Rs 33, 990 on this and it is very disappointing. Never going to purchase any costly items on Flipkart.

email: [protected]@gmail.com
phone: [protected]