[Resolved]  Flipkart — replacement not happened (legal notice)

Here with i have attached the scanned copy of courier bill and delivery proof for below return

I'd.

Order id: od[protected]

Return id:[protected]

I have so many time escalated this. There is no response from your side.
As per record product reached warehouse on 17th oct 2017. It's almost 25 working days i don't get my replacement.
What the reasons you not yat ship my replacement.