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I purchased Asus Laptop from Flipkart on 3rd August, 2023. Product was delivered on 4th of August, 2023.
Product was overheating and was not 14 inch as mentioned in specifications of product. Also, it has very low sound issue.
I raised the complaint to Flipkart within 7 working days. A technician visited the product and issued DOA certificate for the laptop on 17/8/2023 and packed the laptop for replacement from Flipkart.
As per DOA procedure, flipkart should replace the product within 30 days of DOA issued.
As you can see in the certificate provided that it is mentioned that it has overheating issue and sound issues.
When I complaint to Flipkart, they said that policy has ended. But I raised the issue within 7working days.
I want replacement of my laptop. Was this information helpful? |
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