[Resolved]  Flipkart — replacement of damaged refrigerator

Address:560100

I have bought a refrigerator from flipkart who delivered a damaged one. Now its been more than a week i am waiting for the replacement to begin. Everytime i am getting a new dates for the replacement. This is seriously not acceptable from flipkart. You should focus on customer satisfaction as well along with only money making activity. My order id is od[protected]. It would be a great help if i can get a refund of this order so that i can lock my flipkart account forever. I have never seen such a worst platform for e-commerce before.
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Jun 30, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 30, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

Hi,

I Ordered on flipcart on 7 May i had received wrong product then he giev 3 times delivery and pickup date but till date not response from customer case.
I am requested to refund but it also nor process i am erase complaint three times so not satisfactory answers.
I had purchase vivo v7+ 4gb ram on May 16th '18, with order id OD[protected].
i get great amount for my exchange, but it dosen't deliver to me as it shows mis-routing of order and cancel itself.
i asked to flipkart customer care to redeliver for same but it denied.

please give me suggestion for same.

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