[Resolved] Flipkart — "replacement of egate i9 multi screen portable projector- flipkart not helping" "no support from egate helpline" | |||||
Dear Concerned, I am Job Daniel. I purchased an Egate i9 multiscreen portable projector from flipkart ordered on 15/02/2018 which was delivered on 20/02/2018.I was out of station still the 25th March 2018.I finally tested the projector on 25th March 2018.It worked only for four minutes then the screen became blank.I immediately reported the issue to flipkart they promised to solve the issue by replacing the product before 10th April 2018.I made several calls to flipkart during this time.They kept on asking for more time for resolving my issue.They have so far not given any proper solution and now they have requested to resolve the issue by 25th April 2018.I have also tried contacting Egate helpline but got no response.I feel completely helpless at this point.Im not getting any support either flipkart or Egate. My invoice number: FAAM[protected].INVOICE DATE:15/02/2018. Kindly help me to resolve this issue with Flipkart and Egate as soon as possible with regards to replacement or refund for my product Amounting to Rs.6690/-. Yours Truly Job Daniel Was this information helpful? | |||||
Jun 2, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Apr 18, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Apr 21, 2018 Flipkart Customer Care's response Customer was facing issues with the product within warranty and there was no response from the brand.Provided the contact details to contact in order to resolve the issues. Information provided. Closing the case. | |||||
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