[Resolved] Flipkart — replacement of sandisk 64gb micro sdxc card

Ankur@1995

from Titlagarh, Odisha

Website:

www.flipkart.com

I have order a 64 gb micro sdxc class 10 memory card from flipkart but i received 64 gb sdhc card from flipkart on 10 dec 2018. The item i received is different from what i ordered so i decided to call customer care, they said we will resolve the issue within 72 hrs but till know they have not accepted my replacement request. Also i doudted the originality of the product it is looking like a fake product. My order is od[protected]. I am attaching the product image. Please refund the amount of rs 876 or replace the product with origanl ordered item. Please resolve the issue as soon as possible.

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Dec 19, 2018

Complaint marked as Resolved

They returned the product and refunded back the amount

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 20, 2018

Flipkart Customer Care's response Customer raised a complaint stating that the product received is different from website. We have interacted with the customer and raised a return request and for the same seller has refunded the amount of the order. The seller has confirmed that the refund has been completed on (19/12/2018). Customer also conformed that he has received the refund. Hence, closing the complaint from our end.