[Resolved]  Flipkart — replacement of washing machine.

Address:Mehsana, Gujarat, 384205
Website:www.flipkart.com

Order id - od[protected]

Dear sir,

I have purchased ifb top load washing machine through my above order id.

I am complaining through this words because i have received damaged washing machine at both internal drum and external portion and ifb representative also observed all those damages during their visit and the note down on their report (Report attached fyi). So afterthat, i done online return process of washing machine for replacement of new machine and i have been done this process 2-3 times but every time my requested was rejected by flipkart. As, i have received defective product how can iaccept the same. I would like to heighlight one more thing that, as since long period, i engaged with flipkart for online shoping purpoae and i have been purchase lots i. E. Tv & other small items. So, i have purchased this washing machine based on my contious trust with flipkart & i didn't expecting about your such response. Hence, requesting to kindly look into my matter ane resolve it asap to maintain good customer relationship and continous trust..

Thanks and regards,
Jaymil patel ([protected])
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Jul 3, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2018
Flipkart Customer Care's response
We will revert on it.
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