[Resolved]  Flipkart — replacement /refund cancelled 5 times

Website:

www.flipkart.com

Order id - od[protected]

Product - enhance limited edition ultimate id 107 hr plus premium fitness band

I have contacted flipkart many times regarding my issue. My return request is already cancelled 5 times. Don't know the reason, and no one is telling me the reason. As i have told flipkart many times i got the wrong product, i had order for id 107 plus hr and received the ordinary id107 hr model which is available for 900 rs in other shopping websites.. I don't want this product and also the item is not working properly and the package i received was not sealed. I am fed-up saying these things again and again to all the executives when i am calling customer support. If the seller is not able to give me the exact product which i have orderd then they can give me a refund. But flipkart says that there is no option for a refund, please tell them to take a refund request and give me my money back. Tell the seller to not to cheat people like this. And you flipkart please remove the listing as the seller is selling the wrong product in the different name. And worst thing is that they told me to do what i can do against them as they can't do any thing apart from taking return requests and cancelling it.
Please help me on this issue as soon as possible