[Resolved]  Flipkart — replacement/return not given by omnitechretail

Address:

700084

This is regarding order id od[protected]
I asked my brother to order honor 9 lite sapphire blue 3gb/32gb version for 9999rs during the first hour of 13th may. He accidentally ordered the midnight black version and paid via debit card. So after that we didn't want to cancel that because of the fear of losing the money. The product seller omnitechretail has 10 day replacement policy. We thought once we get the product we can lodge a replacement to get the sapphire blue version. The product was delivered on 14th may and when we wanted to opt for replacement, there was no option for that. Only return and refund option is available. We requested for return 4 times but everytime it is being rejected. The product comes under 10 day replacement policy so why can't i get a replacement of different colour? It would be beneficial for me if you guys can replace my honor 9 lite (Midnight black) version with the sapphire blue version i want.