[Resolved] Flipkart — Request for replacement of A6000 plus - Battery problem

Sridhar Rao Muslay

Address:

Bangalore, Karnataka

Battery is draining very fast max of 3 hours. I have put a request for replacing it, but it is getting rejected. Now a days which mobile is giving 3 hours of backup. On first request they told to install smartchk and said every thing is fine and provided troubleshot steps. Those steps didnt worked I put one more request then sent msg to install smartchk and will call in evening, but in evening with out checking anything just rejected the request. One of the worst customer care center. My Order ID OD[protected].

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May 24, 2017

Complaint marked as Resolved

Verified Support

Jun 27, 2015

Flipkart Customer Care's response Spoke to customer on "[protected]" and got to know that he received a defective handset and he was un-happy about smart-check process and time taken to address his issue. So apologized for the inconvenience and it is found that we have already arranged for replacement which is "out for delivery". So closing the complaint.

Jul 01, 2015

Updated by Sridhar Rao Muslay I received a new product.

Thanks,
Sridhar