[Resolved] Flipkart — Requested for Refund

Nishanth Alladi

from Nellore, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh

I have ordered a 60 inch LG LB6500 LED TV in flipkart.com by paying the complete amount.I have received a damaged piece for the same and requested for refund on 1st April, 2015.I was informed that the Television would be picked up within 2-3 working days but its been complete 18 days and still the TV was not been picked up.There is no proper response from the customer care service also as they are continuously transferring the call from one person to another. Seems to me that they are avoiding the situation. If this is the issue I would raise a complaint in consumer court and post the same issue in all the social networking websites. I have paid Rs. 129, 990.00 which is not a small amount. Kindly reply to my request at the earliest regarding the schedule.

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Complaint marked as Resolved

Verified Support

Apr 20, 2015

Flipkart Customer Care's response Dear Nishanth, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.