[Resolved]  Flipkart — required size change

Address:

Hyderabad, Andhra Pradesh

Disappointing service from Flipkart (product ID: OD[protected].

I purchased a "Kurlon convenion 4 inch Queen bonded foam Mattress" on 13th may, it got delivered on time(15th may). All was good until i found out that it was a single bed sized Mattress, but the images on the flipkart website was of a full sized Mattress. I applied for return, as soon as i got the delivary. At first flipkart approved the return and confirmed the refund within 9 business days. Later the Flipkart customer care called me and said that they will not take the product back but only if the product is delivered damaged state.they mentioned that if the product is damaged or not as described, replacement is accepted from their side but it is not happened.
If only the product advertised on flipkart was more clear I would have not ordered the product and have to got through such harassment.
The packaging is still intact and have not opened the parcel yet as its of no use to me.

I already written a post on Facebook, they replied that one of their guy will contact but I didn't get the call till now. Very unprofessional behaviour from Flipkart.

Please do help here one of my friend told that consumer complaints people will help in these kind of problems