[Resolved] Flipkart — return and refund for my order

Shekar6543

from Pune, Maharashtra

Address:

560093

This is related to an order i placed on flipkart with i'd
Od[protected]
This product is not as described and also there are touch issues with the product. To my surprise flip kart doesn't seem to be carrying about it
It's a newly launched phone and no reference or review is available during order but i trusted flipkart and bought it. Now flipkart says return and refund is not possible..

I think this is the time consider trusting flipkart..

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Sep 17, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Aug 06, 2017

Updated by Shekar6543 Dear team,

FLIPKART says only replacement is possible but not refund.

My concern is I'm not happy with device performance and software.

I'm hoping something good happens from Flipkart end.

Thanks.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response Customer complained that product is defective. We interacted and apologized for the issue and customer he just wants to intimate us. Hence feedback taken and closing the case.