Bought this phone at 13.10.22 it is still under 7 days return policy
as per flipkart guidance i visited today poco service center as well
and as per their promise after visiting brand service center in 7days we can process for return
as
i am not satisfied with the performance of xpro4
1.First of all i received scratched and looked like a used but packed box when i informed today this thing to service center they replied you should have highlighted this from 1st day even it is just 5days
2.for daily basic needs we need to download separate apps such as video this phone's video player doesn't support onscreen brightness and volume increasing and decreasing features even other brand's mid to low ranger's phone has this feature
3. call recording features has with beep and not for auto recording
4. 5000mah battery charges from 0-100% within 75minutes first days it was 60-65minutes now as time goes the turbo charger started moving to normal charge
5.Battery runs out from 24-36hrs even in normal usage
6.there are few more features this phone is missing which it should have to in this 18.5k range phones
7.i am 5 and half year old flipkart customer and is on plus membership since more than 3yrs due to my frequent shopping rate have shopped more 2.5lacs of products
8.as per yesterday flipkart executive guiding to visit service center so that they can process further in order to return once i visit i did the same today
9.nowadays almost all companies' phone are shifted to android 12 whereas even after launch of 8months it still has 11
service center says it will take over 2months to upgrade so i need to wait till then which is my loss
10.this year in may i places mi 11i hypercharge order even after deadline of order flipkart failed to deliver me they requested me to wait one more week even after that they cancelled my prepaid order due to that bank doesn't stop charing me GST and processing fee for EMI order
i bared this for flipkart stating seller's mistake
11. There are many more points i can highlight which goes against business policy hence this letter and matter can be bigger but concluding here hoping flipkart will stay by my side
Can't flipkart return this product for me this to observing my loyalty with flipkart since over 5 and half yr
All i want is return with no replacement but with refund
Please do the same
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