Flipkart — Return of Clothing item

Address:

Bangalore

I placed an order on Dec 18th 2023 and received the order on the same day. After trying i found out that the product is of no proper fit for me. I wanted to return it which the application is not allowing for. Its says this is under no return category whereas it shows 10days return in the page of order (Attaching the screenshot for reference) Even after multiple discussions with customer care they are not helping. This product is a sweatshirt which is not part of their "Non returnable products" as per their return policy as well. Attaching their return policy screenshot as well for reference.