ADVERTISEMENT

Flipkart — Return of my adidas shoes

Sir,
My Aditya kumar, i am a regular customer of flipkart (Id - [protected]@gmail.com) (Reg. Mobile no. [protected])
On (15/11/2021) i have ordered a Adidas shoes which is grey in colour but mistakenly or what i have received different colour or different product of same brand adidas, i want to return the shoes and want grey shoes of Adidas but they have sent an email to me and asking for my aadhar or pan which is completely irrelevant, in return policy they have not mentioned as such, and this is also my breach for privacy
I want to return my shoes without submitting aadhar nor pan card

Date of incident — purchased online (15/11/2021) received (19/11/2021)

I want that
1) flipkart tell me on which basis they forcefully asking me for my id card only that that i have asked to return my order!!??
2) return my order without submitting my personal document

This is an mental torture for me i am a prime member of flipkart and done lakhs rupees of shopping previously.

Thankyou
Aditya kumar
([protected]@gmail.com)
([protected]) ([protected])
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    36291
    Pending
    39
    Resolved
    24283
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View Full Information
    ADVERTISEMENT