[Resolved]  Flipkart — Return of Order ID - OD[protected]

Hi,

Have purchased Realme 6 Pro mobile from Flipkart on 22-Mar-20 which was delivered on 22-May-20 (Delayed due to COVID lockdown). After using couple of Days Mobile restarted its own periodically. For this return request is lodged in Flipkart App. Against return request, Customer Care Executive contacted me to resolve the issue. According to him, I have done factory reset & observed the mobile. Again while working restart issue is not solved hence second return request is Lodged.
Against second request, Technician from Nagpur visited to home & review the mobile. During his 15 minutes revised Mobile was not restarted hence he advise to take Video once the mobile restart at its own. On the same day mobile against restarted its own hence third return request lodged & Video of mobile restart incident captured & forwarded to concern Technician.
I have already taken up so much follow with your team but my issue is not solved.
I request Flipkart to take back this item & refund the amount asap. If Flipkart is ready to replace this mobile with new one, it is ok with me as delivered product is faulty one.
Please resolve the issue asap & arrange to lift the mobile & follow the refund.
Request your immediate response