Flipkart — Return of product is not accepting the company | |||||
Dear sir/madam, This is in regard to my recent order on flipkar for a led tv 32" as on date[protected] order id: od[protected]. On flipkart websit & portal flipkart is showing 1 year warranty but with supplied product i have not received the warranty card, which is compulsory document for avail the warranty of any product. For the reason of warranty card & some more specific reasons, i want to return the product. Many times i have requested to return the product on flipkart shopping portal but still i am awaiting for appropriate reply for return the product as 10 days return time near about to complete. Flipkart is misleading to people against wrong information of 1 year warranty. Flipkart promise to customers to return the product but now not accepting the return of the product. Also this product features doesn't meet my expectation from the product which have i expected from product preview from portal. For the aforesaid reasons i requested to return the product due to warranty issue & quality issue but company executives are refusing to return the product. Please help to return the product for consumer protection act ‘the consumer goods (Right to free return) act, 2015’ to provide for consumers the right to free return of consumer goods. (Copy attached) Was this information helpful? | |||||
Flipkart customer support has been notified about the posted complaint. | |||||
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I was purchased MOTO G4 plus phone on June2016 but i have no any invoice copy for warranty issue. How can I submit my phone for warranty claim. Please assist.
Name: Vishal Kurekar Mobile No. [protected] IMEI: [protected] and [protected].
I was purchased this phone online via flipkart only.