Flipkart — Return of two product in all three products

R P NEERAJ

from Varanasi, Uttar Pradesh

Address:

344034

Worst service of flipcart.
I dont know why flipcart returned the product whithout intimation of facing problem in delivery whereas contaced by me to flipcart customer care two times regarding delivery address confirmation.

Wrongly two pin number entered in address and i also intimate customer care regarding correct pin number.
After that flipcart had assured to deliver the product on my delivery address.

I had purchased 3 items in same time and i also collected one item from ekart office at jodhpur then i could also collect 2 more items from ekart office jodhpur.

Due to confirmation given by flipcart customer care to deliver the product at baitu pin 403440, i couldnot contact ekart office jodhpur. And today i received message for cancellation.

Now i have some question to flipcart:-

1. Why flipcart not message or contacted me wheras the product was received at ekart office.

2. If one item in ordered 3 items can be collected by me from ekart office then why not information given me by ekart or flipcart by message or call as earlier sent by ekart. I could also collect 2 more items from ekart office.

3. After given confirmation by flipcart customer care why did items not delivered to me. It means calling to flipcart customer care is use less and wastage of time.

Therefore you are requested to deliver the same product to me as early as possible otherwise, i have to go consumer forum for registering complaint because i have spent more than 3 hours for choosing product from my busy schedule to meet urgent requirement.

Regards,

R p neeraj
Mobile [protected]

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Flipkart customer support has been notified about the posted complaint.

Dec 27, 2016

Updated by R P NEERAJ Worst service of flipcart.
I dont know why flipcart returned the product whithout intimation of facing problem in delivery whereas contaced by me to flipcart customer care two times regarding delivery address confirmation.

Wrongly two pin number entered in address and i also intimate customer care regarding correct pin number .
After that flipcart had assured to deliver the product on my delivery address.

I had purchased 3 items in same time and I also collected one item from ekart office at jodhpur then i could also collect 2 more items from ekart office jodhpur.

Due to confirmation given by flipcart customer care to deliver the product at Baitu pin 403440, i couldnot contact ekart office jodhpur. And today I received message for cancellation .

Now i have some question to flipcart:-

1. Why flipcart not message or contacted me wheras the product was received at ekart office.

2. If one item in ordered 3 items can be collected by me from ekart office then why not information given me by ekart or flipcart by message or call as earlier sent by ekart. I could also collect 2 more items from ekart office.

3. After given confirmation by flipcart customer care why did items not delivered to me. It means calling to flipcart customer care is use less and wastage of time.

Therefore you are requested to deliver the same product to me as early as possible otherwise, I have to go consumer forum for registering complaint because i have spent more than 3 hours for choosing product from my busy schedule to meet urgent requirement.

Regards,

R P NEERAJ
MOBILE [protected]