[Resolved]  Flipkart — return order got rejected

Address:Bangalore, Karnataka, 560076
Website:flipkart.com

I ordered one electric hot water bag via flipkart with order number od[protected]

I ordered linco electric gel 200ml hot water bag, but the product that i received is some other brands, colour and it looks like as if it was being used for more than a year. The seller who has shipped the product is local hights, 5758/46 ground floor basti harphool sing, sadar baazar delhi-6, new delhi - 110006

Seeing the product i had put a return order. But the person who came for picking the product has denied to take the product back as the product looks old and it is of some different brand's.

After returning back i tried calling flipkart customer care also but failed to reach them. Hence writing this complaint.

Either flipkart should have sellers upon whom they can depend on or they should have a check on the sellers and the products being delivered.
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Oct 19, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2017
Flipkart Customer Care's response
We will revert on this.
Verified Support
Sep 16, 2017
Flipkart Customer Care's response
We would like to inform you that our seller has confirmed that the refund is already initiated and it would be credited in you account on or before 19th Sep as pick up is confirmed of original product. Closing the complaint from our side.
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