[Resolved]  Flipkart — return policy denied

Address:Bangalore, Karnataka, 560100

15th nov i received ivoomi i2 lite from flipkart. 19th i request for replacement for bad ear speaker, broken display and melted frame due to heat during charge. Flipkart arrange false technician visit who never came. Now it is more than 10 days. Flipkart asking me to go service center which is near 50 kms far from my place, flipkart told they can't do anything. Now if i have to go service centre then why should i buy online?? And flipkart was not responding during this 10 days policy positively. They each time told we are processing. After 10 days they are telling about return policy which is only applicable within 10 days.
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Jan 6, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2018
Flipkart Customer Care's response
We will revert on it.
Dec 04, 2018
Updated by prasun.hazra
Flipkart arranged false technician visit again 4th December. Technician told phone is damaged, will not test. Same thing I informed Flipkart within 10 days that during charge phone sometime heated up that starts melting. Is it my problem or phone problem?? Now Flipkart told can't return... But why didn't say.. if consumer forum unable to resolve I have to go for legal steps
Dec 04, 2018
Updated by prasun.hazra
Flipkart disconnected call with fake technician visit... Seller sent fake technician
Complaint comments 

Comments

My flipkart account was hacked, Phone number and email ID changed and account disabled / deleted. No response from Flipkart.

When i try to call flipkart, the phone is getting disconnected. My wallet money worth more than 20k was transferred.

Order Id - OD[protected]
I have ordered the tv but it was damaged.
So I have Returned this product.
1st Emi is debit from my account.
...please refund it back and close the EMI for the same.

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