[Resolved]  Flipkart — return rejected for faulty products

Website:

Flipkart.com

Dear Sir/Ma'am,

I have order Double Bed from flipkart.com as per there return policy bed was not as described and looking cheap even it was making noise so i initiated a return request and they sent their technician for verification and he uninstalled the Bed and said he will arrange for return pickup in 3-4 days.
After 3-4 days i recieved a phone call from Flipkart customer support saying your bed return request is reject since there cannot accept retun because of quality issues it can be only be replaced is it would have been damaged.
And also rejected to reinstall the bed as well.
When i told them bed is even making noise and its not as per your website description he replied in our policy it is now were written that we will accept return if there is any quality issues or its making noise it will be returned.
I request please help us with this issues and getting our hard earned money back from such fraudulent companies how are making fools to indian customers.