[Resolved] Flipkart — return rejected for my order od[protected] and od[protected]

Ronit arora

from Delhi, Delhi

Address:	New Delhi, Delhi, 110009
Website:	Flipkart

Hi, this is regarding my order OD[protected] and OD[protected] . I cancelled the first order and instead of it, i purchased a second order to gift to my special ones as they like sumsung phones more and unfortunately both the phones are delivered to the given address and accepted as it was a gift and the person was not familiar. I would request to take one order back as i have received both of them which is of no use. Flipkart team has denied to do so as i can clearly see the return policy with flipkart. Would be looking forward to your reply or need to take it to consumer court.

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Oct 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

Flipkart Customer Care's response We will revert on it.

Sep 12, 2018

Updated by Ronit arora This is to inform you, now the return has been accepted by your flipkart app . Hope there is no false promise made on this.

Verified Support

Sep 13, 2018

Flipkart Customer Care's response Customer's issue : Cx want to return the product because there is no service center of the brand near his area.

Action Taken : Spoke to cx on [protected], apologized for the inconvenience. He created return on self serve. Informed about the RVP TAT and refund TAT. Hence closing the case.

Sep 13, 2018

Updated by Ronit arora Yes, i have received the call and return has been accepted.

Thank you.