Flipkart — Return rejected on wrong item received

Hi, I ordered a pair of Louis Philippe pants and received a pair o[censored]nbranded pants instead. I have tried returning this product but my return request keeps getting cancelled again and again.

The order id is OD[protected]. I have talked to the customer care 6 times now to no avail. They file a return for this product but after 2-3 hours the return request gets cancelled. Nobody has come to collect and check the product. I get this reason in the email, "We’d like to let you know that your return request could not be fulfilled by the seller as their courier partner has confirmed delivery of the item in your order with order id OD[protected] with the product being intact." This has happened multiple times now and has cost me my time and stress. Please resolve this asap.