[Resolved] Flipkart — return request of tecno phantom 9 mobile for poor performance order id-od[protected] | |
Dear team I purchased this article on 23/07/2019 and when i checked the performance of product the performance was bad like connectivity issue and service centre issue in my city kota (Rajasthan) and i give return request of this article on flipcart portal 28/07/2019 Return id-[protected] But i got give response from your team- Already logged my complaint return of model 28/07/2019 this model but till now no responds, one person came today that person behave is very rudely and i know on which base your team has not returned old article and closed my old complain even i told you this article service centre not in my city and i am not satisfied this model performance. Again logged complain of return this article 3/08/2019 Return id-[protected] Kindly provide me service centre detail in kota (Rajasthan);also forward you list of product's that can't returned (Mobile phone not in this list) means mobile phones will return in any case if client is dissatisfied of product performance) Kindly resolve the issue Was this information helpful? | |
Sep 6, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 05, 2019 Flipkart Customer Care's response Hi, We're sorry to hear that you're facing issues with your Tecno Phantom 9 (Lapland Aurora, 128 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact brand authorized service center so that they will help you out. Your kind understanding is appreciated. | |
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