Flipkart — Reward voucher of 2500 not showing after I reached 2500 coin in my ID under reward section

Address:

bengaluru

Hi Team,

I am using Flipkart app from many years but never got any issue but this time I have an issue.
In Flipkart app supercoins zone under the reward section the Flipkart gift card voucher worth Rs2500 option is removed from my account.

However when i check id of other person i can see that Flipkart gift card
voucher of Rs2500 is available in his Id. So initially i thought there might be a glitch but its more than a week since I completed earning 2500 coins that option is missing. same was showing till I have not earned 2500 coins. as soon the day I completed 2500 coins, the reward voucher of 2500 got disappeared and since than not showing.

KIndly resolve this issue and get back the 2500 reward voucher option in my Id [protected]@gmail.com registered mob no [protected]

Regards
Jayprakash Tiwari