[Resolved] Flipkart — rucksack of rs.1249.00 (prepaid)-cancelled without customer knowledge.

A. K. Haldar

from Bhubaneshwar, Odisha

Address:

Sr.DOM OFFICE, DRM BUILDING, E. RLY., KAISER STREET., Kolkata, West Bengal, 700014

I baught a black rucsack from flipkart on 09.10.2019. Advance payment is also done with debit card. I enquire about the track package of my rucksack again and again. I also talk with your customer care/customer service on 25.10.2019 and on 29.10.2019 expressing with my urgent need of rucksack bag. But unfortunately it is cancelled without my knowledge. Whats the wrong? Please enquire about it. Please treat it my serious complaint against flipkart.

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Dec 1, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2019

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'Sibia Waterproof Mountain Rucksack/Hiking/Trekking Bag/Backpack Rucksack - 60 L' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 30 Oct 19 and it will be reflecting in your account by 31 Oct 19. Your kind understanding is appreciated.